Senseye, a provider of predictive maintenance analytics, today announced that it has tripled the size of its dedicated customer success team to accelerate the returns that customers can make from investing in its technology.
Since the start of 2018, Senseye has added five additional condition monitoring experts and customer onboarding specialists with expertise in manufacturing equipment and Industry 4.0 connectivity to its business.
The team is led by Peter O’Hara, Senseye’s Customer Success Manager, who joined the company in December 2017 following its successful Series A funding round. The customer success team will work directly with new and existing customers to ensure that the right data is being collected successfully, that value is being derived from using Senseye’s software to spot emerging problems and are able to predict the remaining useful life of machinery; helping to avoid unplanned downtime.
Simon Kampa, CEO of Senseye, comments: “With demand for our software accelerating around the world, it is vital that we had a dedicated team of people in place whose sole responsibility is to ensure that new clients start deriving maximum benefit from it as quickly as possible.”